Do you remember playing the game “Telephone” as a child? A group of people form a circle and the leader chooses what message is going to be dispersed. The leader then secretly tells the message to the person sitting beside them, who secretly tells the next person and so on. The final person to hear the message says it aloud. I can honestly say I have never played the game where it comes out correct. Have you?
During a visit to a law firm the other day, I overheard an employee saying that one department did not know what was going on in the next department. It was as if multiple mini businesses were running within the same larger business, and no one was interconnected. This made me think, “I wonder how many businesses do not fully understand the importance of collaboration for effective business processes?”
Just like in the game “Telephone,” businesses must communicate effectively in order to come up with the correct outcome, whether it is a closed deal, client report, etc. Think about how much time your employees spend searching for forms, files, phone numbers or other important information during the day. In addition, think about the time your employees spend trolling around the office looking for the latest version of a document. What happens when that employee thinks they found the final version, but like the game telephone, they later find out it was not the most recent? All that time working is wasted preparing the wrong document.
Using collaboration tools, such as SharePoint, saves time and money. It brings users together to share information, data and expertise across organizations while also offering personalized experiences within a single infrastructure. In order to have a productive business, your employees need to communicate effectively.
Did you know an effective collaborative platform could offer…
- A global portal to publish and disseminate information across the company?
- An intranet for internal departmental and project teams to work together?
- An extranet for external partners and suppliers to interact with the company?
- A governance framework to control and manage the portal and its content?
…And these are just a few of the benefits. How is your business collaborating? Comment below, and let us know if you can relate to playing “Telephone”.